faqs

Here are some questions customers usually ask and answers to the questions. How much is shipping? Where do you ship from? Where are your outlets in Canada? Where are your outlets in USA? Do you sell mix flavors? Are they hardwood pellets? What is the difference between the hardwood and softwood pellets? What are the pellets made from? Are the pellets good for pellet stoves? Can I pay with a credit or debit card? Does the trailer come with a forklift to unload the pallets? Are they delivered to my house or a pickup location? How is delivery done? Can I buy a bag or 2? How many bags are on a pallet/skid? How long does it take to deliver after payment? If you have any questions or concerns, don’t hesitate to contact our support team and we will be delighted to help you with all your questions.